FAQ & How It Works
Everything explained clearly — with step-by-step processes for subscriptions, single recipe unlocks, access, downloads and support. Designed to remove uncertainty and increase trust before you purchase.
Choose access
Pick Monthly/Yearly for full library, or unlock one recipe for 30 days.
Create account
Register with email so your access is securely attached to you.
Secure payment
Checkout runs over encrypted connections via trusted payment providers.
Instant access
Return to the recipe page and start cooking immediately.
Transparent access
Know exactly what you get, when it starts, and when it ends.
Secure checkout
We don’t store full card details on-site. Payments are handled securely.
Human support
Quick help for access/billing issues — send your account email for fastest fix.
Frequently Asked Questions
Tap a question to expand. Answers include clear steps so you can complete the process confidently.
- Step 1 — Choose accessPick membership for the full library, or single unlock if you only need one dish.
- Step 2 — Create/LoginUse your email so access is securely linked to your account.
- Step 3 — Pay securelyCheckout is encrypted; access updates automatically after successful payment.
- Step 4 — Start cookingReturn to the recipe page and refresh once if needed.
- MonthlyBest if you want flexibility and plan to try a few new recipes each month.
- YearlyBest value if you cook regularly and want the full library long-term.
- Unlock for 30 daysBest for a single occasion (dinner party / holiday / one specific craving).
- Renewal dayThe payment provider processes renewal; access continues automatically.
- Failed paymentAccess may pause until you update the payment method.
- Stop renewalCancel anytime from your account. You keep access until the current period ends.
- Step 1Log in to your account.
- Step 2Go to Account → Subscriptions / Membership.
- Step 3Select your active plan and click Cancel.
- Step 4Confirm, then refresh to verify it shows “Canceled / Will not renew”.
- IncludedAccess to that recipe’s premium sections (e.g., video, detailed steps) for 30 days.
- Not includedIt does not unlock the entire recipe library.
- After 30 daysAccess expires automatically unless you repurchase or upgrade to membership.
- Step 1Open the recipe you want.
- Step 2Click “Unlock for 30 days”.
- Step 3Create an account or log in.
- Step 4Complete secure checkout.
- Step 5Return to the recipe page and refresh once if needed.
- Step 1 — Email checkConfirm you’re logged in with the same email you used at checkout.
- Step 2 — Re-loginLog out → log back in → refresh (Ctrl+F5 / Cmd+Shift+R).
- Step 3 — Try another browserTry Chrome/Edge/Safari or mobile to rule out caching.
- Step 4 — Contact supportSend account email + purchase time + recipe/plan name for fastest fix.
- DownloadsOpen the recipe and look for “Downloads” inside the unlocked area.
- Video playbackIf buffering happens, switch network or try another browser.
